Qwest Regional Oversight Committee

Fall 2005 ROC Conference Agenda

Radisson Hotel – Bismarck, ND

September 18-19, 2005

Sunday, September 18, 2005

Ballroom

9:00 – Noon State Commission Staff Meeting

Noon – 2:30 State Commissioners and Staff Working Lunch and Meeting

(Renoir/Russel Room)

2:30 – 3:30 State Commissioners and Staff Meeting with Qwest

3:30 – 4:30 State Commissioners and Staff Meeting with FCC representatives

Monday, September 19, 2005

Ballroom

8:30 – 8:35 Welcome

8:35 – 9:00 Qwest Performance Assurance Plan Update – Get the latest news on the progress of the Qwest Performance Assurance Plan multi-state audit.

Moderator: Penny Baker, Asst. General Counsel, Iowa Utilities Board Speakers: Todd Staebell, Director – Regulatory Reporting, Qwest

Charles King, Executive Consultant, Liberty Consulting Group

9:00 – 9:30 Keynote Address: Ed Schafer, Former Governor of North Dakota and

CEO & President of Extend America

After eight successful years as Governor of North Dakota, Ed Schafer returned to the private sector where he began a new wireless telecommunications company. Hear his unique perspective as a leader in both government and the telecommunications industry.

9:30 – 9:45 Break (Atrium)

9:45 – 11:15 Phantom Traffic – Defining the Problem, Searching for Solutions – This topic has emerged as a leading one in intercarrier compensation discussions. Learn more about the problem and possible solutions.

Moderator: Hon. Ray Baum, Oregon PUC

Panelists: Bill VanderSluis, Director – Regulatory Affairs, HickoryTech

Dennis Weller, Chief Economist, Verizon

John Sumpter, V.P. – Regulatory, PacWest

Jeff Glover, V.P. – External Relations, CenturyTel

11:15 – Noon FCC Update – A report on the latest news from the FCC.

Moderator: Hon. Elliott Smith, Iowa Utilities Board

Speakers: Tom Buckley, Acting Deputy Chief, Telecommunications

Access Policy Division. Wireline Competition Bureau, FCC

Jeremy Miller, Deputy Division Chief, Wireline Competition Bureau, FCC

Noon – 1:30 Lunch Break (on your own)

1:30 – 3:00 Beyond the Municipal Telecom Debates – From video franchising to municipal entry into telecommunications, the role of local governments has often generated more public policy heat than light. This session will instead explore the technology that is driving the debate. Learn about the promise and challenges offered by technologies such as wi-fi, wi-max, and IPTV. Find out more about how these technologies may be deployed within and impact the Qwest region specifically.

Moderator: Hon. Ted Boyer, Utah Public Service Commission

Speaker: Balan Nair, Chief Technology Officer,

Qwest Communications

3:00 – 3:15 Break (Atrium)

3:15 – 4:30 Special Qwest Tour (for state/federal regulators and staff only) – The conference hotel is located within a very short walk of a local Qwest office. Regulators and staff will tour this office which is a typical central office, but also houses two customer service centers that interact with Qwest customers across the region, nation and internationally. The Small Business Credit Management Center is responsible for collection of small business accounts in Qwest's 14-state region. This involves helping customers with payment arrangements and consultatively helping customers become current on their bills for services such as: dial tone, long distance charges, and various telephone services. The Business Markets Group Credit & Collections center is responsible to collect on the entire portfolio of Qwest Business products and services for large business customers (Local, Long Distance, Voice, Data, Video, Web Hosting, CPE, Network Managed Services and Professional Services). In addition, it manages accounts receivables across all billing platforms impacting business customers across the United States and internationally.

4:30 Recess

5:30 – 6:30 Social (Atrium)

6:30 – 8:00 Dinner (Ballroom)

Speaker: Richard Notebaert, Chairman & CEO, Qwest

Communications International Inc.